Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use Trabirsa mobile games and trading platform.

Last updated: January 2025 | Effective Date: January 1, 2025

Introduction

Trabirsa ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile games platform, use our trading services, or engage with our digital content.

This policy applies to all users of our mobile applications, website, trading platform, and related services. By using our services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when creating an account, making transactions, or communicating with us. This includes:

  • Name, email address, and contact information
  • Date of birth and age verification data
  • Payment information and billing addresses
  • Profile pictures and gaming avatars
  • Social media profile information (when connected)
  • Communication preferences and contact history

Technical Information

We automatically collect certain technical information to improve our services and user experience:

  • Device information (type, model, operating system)
  • IP address and location data
  • Browser type and version
  • Game performance metrics and crash reports
  • Usage patterns and feature preferences
  • Network connectivity information

Gaming and Trading Data

As a mobile gaming and trading platform, we collect specific data related to your activities:

  • Game scores, achievements, and progress data
  • In-app purchases and transaction history
  • Trading activities and portfolio information
  • Virtual asset holdings and transfer records
  • Chat messages and in-game communications
  • Friend lists and social connections

How We Use Your Information

Service Provision

  • • Account creation and management
  • • Game functionality and progression
  • • Trading platform operations
  • • Transaction processing
  • • Customer support services

Personalization

  • • Customized gaming experiences
  • • Personalized recommendations
  • • Targeted content delivery
  • • Tailored promotional offers
  • • User interface customization

Communication

  • • Service notifications and updates
  • • Security alerts and warnings
  • • Marketing communications (with consent)
  • • Survey invitations and feedback requests
  • • Community forum participation

Legal and Security

  • • Compliance with legal obligations
  • • Fraud prevention and security measures
  • • Terms of service enforcement
  • • Dispute resolution processes
  • • Age verification procedures

Information Sharing and Disclosure

We Do Not Sell Personal Information

Trabirsa does not sell, rent, or trade your personal information to third parties for their marketing purposes.

Limited Sharing Scenarios

We may share your information in the following limited circumstances:

  • Service Providers: Trusted third-party service providers who assist in platform operations, payment processing, data analytics, and customer support (bound by confidentiality agreements)
  • Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, property, or safety
  • Business Transfers: In connection with merger, acquisition, or sale of assets (with prior notice to affected users)
  • Safety and Security: To prevent fraud, cheating, or other security threats to our platform and users
  • Consent: When you explicitly consent to sharing for specific purposes

Data Security and Protection

Technical Safeguards

  • • SSL/TLS encryption for data transmission
  • • AES-256 encryption for stored data
  • • Secure cloud infrastructure
  • • Regular security audits and penetration testing
  • • Multi-factor authentication options
  • • Automated threat detection systems

Operational Measures

  • • Employee training on data protection
  • • Limited access on need-to-know basis
  • • Regular backup and disaster recovery
  • • Incident response procedures
  • • Third-party vendor assessments
  • • Compliance with international standards

Security Note: While we implement comprehensive security measures, no method of transmission over the internet is 100% secure. We encourage users to use strong passwords and enable two-factor authentication for enhanced protection.

Your Rights and Choices

Access and Portability

Request access to your personal data and obtain a copy in a portable format.

Correction and Updates

Update or correct your personal information through your account settings.

Deletion

Request deletion of your personal data, subject to legal retention requirements.

Opt-Out

Unsubscribe from marketing communications and adjust notification preferences.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information below:

  • Email: privacy@trabirsa.com
  • Through your account settings in the mobile app or website
  • Written request to our Privacy Officer

Cookies and Tracking Technologies

Types of Cookies We Use

Type Purpose Duration
Essential Basic platform functionality, security, user authentication Session
Performance Analytics, usage statistics, platform optimization 1 year
Functional Preferences, personalization, chat features 6 months
Marketing Targeted advertising, promotional content (with consent) 3 months

Managing Cookies

You can control cookies through your browser settings or our cookie management tool. Please note that disabling certain cookies may affect platform functionality.

International Data Transfers

As a global platform, we may transfer your personal information to countries outside your residence. We ensure adequate protection through:

Legal Safeguards

  • • Standard Contractual Clauses (SCCs)
  • • Adequacy decisions by relevant authorities
  • • Binding Corporate Rules (BCRs)
  • • Certification schemes and codes of conduct

Our Commitment

  • • Compliance with applicable data protection laws
  • • Regular review of transfer mechanisms
  • • Transparency about data locations
  • • User notification of significant changes

Cross-Border Operations: Our primary data centers are located in secure facilities with appropriate safeguards. Users will be notified of any significant changes to data transfer arrangements.

Children's Privacy

Age Restrictions

Our services are not intended for children under 13 years of age.

Under 13 Years

We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

  • • No targeted advertising to minors
  • • Limited data collection practices
  • • Enhanced parental controls

13-17 Years

Users aged 13-17 may use our services with parental consent. We implement additional protections for this age group.

  • • Verified parental consent required
  • • Restricted transaction capabilities
  • • Enhanced privacy settings

Parental Guidance: Parents and guardians can contact us to review, modify, or delete their child's information. We respond to all such requests within 30 days.

Policy Updates and Contact Information

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes through:

  • Email notification to your registered address
  • Prominent notice on our platform
  • In-app notifications for mobile users
  • Updates to the "Last updated" date at the top of this policy

Contact Trabirsa

Address

123 Gangnam-daero, Gangnam-gu, Seoul 06223, South Korea

Business Hours

Mon-Fri: 9:00-18:00 (KST)

Contact Our Privacy Team

This Privacy Policy is effective as of January 1, 2025, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.